What’s New for 2026
- Online renewals and online payment options are available through the Town’s e-permitting portal.
- Business licence certificates have a new format. A new certificate will be issued each time you renew; annual stickers will no longer be provided.
- Licence numbers have been updated as part of the new system. Town staff can still reference previous licence numbers if required.
Renewal Timeline
- Annual renewals are issued in January, with a renewal deadline of February 28.
- Licences not renewed prior to April 1 may be subject to late fees.
- Businesses are responsible for ensuring their licence remains valid throughout the year.
Renewing Online
Business licences can be renewed through the Town’s e-permitting portal. We've created a user guide to help you through the process.
To access the portal, you must create an account using the email address the Town has on file for your business. If this email is incorrect, please contact Planning & Development to have it updated prior to registering your account.
NOTE: Existing licence holders should not apply for a new licence. Your existing licence will sync with your portal account when the registered email matches the Town’s records. Contact Planning & Development if your licence does not appear after registration.
Online portal features:
- Submit your renewal request
- Review and update your business information
- Pay securely online
Other Ways to Renew
Online renewal is optional. You may still renew your business licence using any of our existing methods:
- Renew in person at the Town Office
- Pay using standard payment methods (cash, cheque, e-transfer, debit)
- Contact our office for manual assistance with the renewal process
If Your Business Is Closed or Not Operating in 2026
If your business has closed or will not be operating in Westlock in 2026, please notify the Town to close your licence file and discontinue renewal communications.