Utility Companies in Westlock

This page will help you set up essential utilities and services as you settle into your new home or business. Below you’ll find contact information for electricity, gas, water, internet, phone, and TV service providers in the area.

Electricity Providers

• EPCOR: 310-4300
• Fortis Alberta: 1-855-333-WIRE (9473)
  • Sign up for power outage alerts: fortisalberta.com/abpwr
• Direct Energy: 1-855-387-6071

Natural Gas Providers

• AltaGas Utilities Inc.: 1-866-222-2067
• Direct Energy: 1-866-709-7573
• ENMAX: 310-2010
• EPCOR: 310-4300
• Direct Energy: 1-855-387-6071

Water & Sewer

Water, sewer, and garbage services are provided by the Town of Westlock.

To set up or inquire about your utility account:

780-349-4444 or visit westlock.ca/utilities

Telephone & Internet Providers

• TELUS: 310-2255
• Vonage: 1-888-218-9015
• Shaw Direct: 1-888-472-2222

Cable & Television

• Rogers Cable: 1-888-472-2222
• Telus Optik TV: 1-888-811-2323

Streetlight Repair

To report a broken streetlight, you can either:

• Call Fortis Alberta: 1-855-333-WIRE (9473)
• Or submit a request online: Request Streetlight Repair

Tip: Use the map tool to find your streetlight by address and request a repair directly.

Utility Consumer Advocate

The Utilities Consumer Advocate (UCA) is a branch of Service Alberta. They can help you:

• Compare electricity and gas prices in your area
• View historical utility rates
• Resolve utility-related issues

Visit: ucahelps.alberta.ca