Hours of Operation
Monday – Friday: 8 a.m. to 4 p.m.
About Our Service
The Community Assistance Bus offers door-to-door transportation within the Town of Westlock. This service is primarily for:
- Seniors
- Individuals with disabilities
- Those who are convalescing
However, if the schedule allows, anyone can ride! Caregivers accompanying a passenger ride for free.
Whether you need transportation for shopping, meeting friends, or attending appointments, we provide safe, reliable, and affordable rides.
Pricing
One-way trip: $7.50
How Fares Work:
Each trip from one location to another is $7.50. For example:
- If you go to the doctor, then the pharmacy, then the grocery store, and back home, the total cost would be $30.00 (4 trips x $7.50).
- For those who often take three trips, the cost is $22.50 (3 trips x $7.50).
Ask About Bus Passes:
Discounted pricing may be available based on your income. Show your tax assessment to FCSS to see if you qualify for savings!
Frequently Asked Questions
Can I get dropped off at one location and picked up from another?
Absolutely! Let us know where to pick you up when you’re ready to head home.
Who can ride the bus?
The service is designed for seniors, disabled individuals, and those convalescing. However, if the schedule allows, we’re happy to accommodate other riders.
Do you offer out-of-town service?
Currently, we are unable to provide rides outside the Town of Westlock.
How do I schedule a ride?
Call 780-349-9432 to book your ride. Advance bookings are recommended to secure your spot.
Scheduling Details
We strive to accommodate all requests and get riders to their appointments on time.
- Bookings are made in 15-minute slots, with a total of 33-time slots per day (8:00 a.m. to 4:00 p.m.).
- Our policy allows drivers to arrive up to 15 minutes earlier or later than the scheduled pickup time.
While we do our best, high demand may occasionally result in delays or unavailable slots. If necessary, we may take you early to your appointment—better early than late!
Growing Ridership
Since the service began, ridership has nearly doubled! Many days, we accommodate multiple riders at once to keep up with demand. This means we may have more than one passenger on board at a time to ensure everyone gets where they need to go.
Have Questions?
Call 780-349-9432 for assistance or to schedule your ride.