DOOR-TO-DOOR SCAMS: False CEIP Claims & Solar Sales

The Town of Westlock has received reports of individuals going door-to-door promoting solar panels and claiming to represent the Clean Energy Improvement Program (CEIP).
Important: CEIP Does Not Go Door-to-Door
The Town of Westlock has not authorized any individual or company to represent CEIP at residents’ homes.
CEIP does not sell products or services such as solar panels, windows, insulation, furnaces, or other home upgrades. It is a financing program that helps eligible homeowners complete energy efficiency and clean energy upgrades through property tax financing.
Be cautious of claims such as:
• “We’re with CEIP” or “We represent CEIP”
• “You’ve been pre-approved”
• “We can sign you up for CEIP today”
• Pressure to sign immediately or limited-time offers
Anyone selling door-to-door in Westlock must have:
• A Town of Westlock business licence, and
• A provincial licence under Alberta’s Consumer Protection Act
Always ask for identification, verify credentials, and avoid signing anything on the spot if you feel pressured or uncertain.
To confirm a Town business licence, call 780-349-4444.
For official CEIP information, visit myCEIP.ca or contact the Town directly.

Connect with the Town of Westlock

We're here to help! Reach out by phone, email, or in person; we're always happy to assist.

Town Council

Town Staff

Chief Administrative Officer: Simone Wiley
Direct Line: 780-350-2100

Director of Community Services: Sharleen Edwards
Direct Line: 780-350-2115
 
Director of Planning & Development: Danielle Pougher
Direct Line: 780-350-2113
 
Director of Corporate Services: Adil Imtiaz, CPA
Direct Line: 780-350-2103

Director of Operations: Robin Benoit
Phone: 780-349-3740

Municipal Clerk: Annette Boissonnault 
Direct Line: 780-350-2101
 
Communications Manager: Debbie Mottus 
Phone: 780-349-4444 Extension: 118

Economic Development Officer: Davis Prizgintas 
Phone: 780-350-2109

Westlock Aquatic Centre Supervisor: Fiona Campbell
Phone: 780-349-6677

Westlock Rotary Spirit Centre Supervisor (Term): Doran Bell
Phone: 780-349-6654 

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Town of Westlock

Town Office

10003-106 Street,
Westlock, Alberta T7P 2K3

Ph: 780-349-4444
Toll Free: 1-866-349-4445
Fax: 780-349-4436

Email Us: info@westlock.ca

After Hours/On-Call:
780-349-0178