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    Westlock, Alberta   
    Phone: 780-349-5900
    Fax: 780-349-5551

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    What is FCSS?

    Westlock & District F.C.S.S. provides a wide range of services designed to promote individual, family and community wellness. F.C.S.S. is a partnership between the Town of Westlock, Westlock County and the Village of Clyde.

    The F.C.S.S. office is open for questions about programs, in-person registration, and referrals to other social agencies and programs throughout the community on weekdays from 8:30 a.m. to 4:30 p.m.

    Vision Statement

    Our community experiences an enhanced quality of life.

    Mission Statement

    Westlock and District F.C.S.S. provides preventative services and supports initiatives; helping individuals, strengthen community resiliency while valuing personal uniqueness.

    Westlock & District FCSS Program Application

    To apply for any of our FCSS programs (Recreation Assistance, Christmas Spirit, Coats for Kids and Families, Caring for Kids and Tools for School) please fill out the linked form and a program coordinator will be in touch with you.  

    General FCSS Application Form

    Community Survey

    The way we live our daily lives, connect with family, friends, and neighbours, and participate in groups and organizations is important to our quality of life. 

    Westlock and District FCSS is asking for your thoughts about how our community can help everyone feel welcome and included.

    A new Social Development Strategy will provide direction and agreement about how we work together to create a community that feels great - for everyone.  

    Every voice counts so take the survey today:

    The survey closes on January 14!

    New Program: Snow Angels 

    Snow Angels is a volunteer-based program that assists seniors and individuals with limited mobility with snow clearing at their residences. Residents within the Town of Westlock, Westlock County, and Village of Clyde may apply for assistance. Volunteers are matched with a resident to provide snow clearing for the entire winter season. This service is based on volunteer availability.

    We are currently accepting applications from residents and volunteers to participate in the Snow Angels program for the 2021-2022 winter season. 

    Please read the applicable information package prior to completing an application. If you have any questions or concerns regarding the application process, please contact the office at 780-349-5900.

    Volunteer app: https://forms.office.com/r/BSqTjyX15j

    Download the Volunteer Information Package PDF

    Resident app: https://forms.office.com/r/Ea6PD4nkK6

    Download the Resident Information Package PDF

    Program Listing

    Home Alone & Babysitting Course

    Westlock & District FCSS facilitates the Home Alone and Babysitting Course for youth residing in the Westlock Region (Town of Westlock, Westlock County, and Village of Clyde). Call 780-349-5900 to inquire about upcoming course offerings. 

    Youth Outreach

    The Youth Outreach Program is a no-cost program designed to support youth and young adults meet their goals and successfully transition to adulthood. 

    This program is available to any young person between the ages of 16-21 years old residing in the Westlock Region (Town of Westlock, Westlock County, and Village of Clyde).

     In this program, a worker is assigned to work one-on-one with the young person to engage them in healthy activities, provide support accessing services, and help them develop life skills. We are accepting referrals from any source. 

    To complete a referral, please complete the referral form or call 780-349-5900.

    Seniors Coffee Time

    Coffee, light refreshment and great conversation starting September 7, 2021.

    WHEN: every Tuesday from 2 to 3:30 p.m. 

    WHERE: Westlock & District FCSS office, Heritage Building, 10007-100 Avenue

    Forms Assistance

    We assist in completing Provincial and Federal Income Support Program forms.

    For information on Alberta Seniors Benefits visit www.alberta.ca/alberta-seniors-benefit.aspx

    Home Support

    Services are available to assist with routine housekeeping duties for clients with disabilities, elderly, chronically ill or suffering from short term illness.

    Day Excursions

    Excursions are coordinated for residents to interact and enjoy nearby destinations.

    Caring for Kids

    With generous community donations, F.C.S.S. coordinates the payment of emergent /extraordinary expenses for kids and families. 

    Coats for Kids/Families

    Winter clothing donations for all ages are accepted and are available to community residents in need.

    Family School Liaison

    In partnership with Pembina Hills Regional Division, F.S.L. workers are in the schools to provide supportive counselling to children and their families experiencing difficulties either at home or in school.

    Tools for School

    Tools for School is a income-tested program that provides school supplies to families in need of assistance. This program is available for residents of the Town of Westlock, County of Westlock or Village of Clyde with school-aged children.

    Local Partnerships          

    Westlock & District F.C.S.S. partners with several agencies and groups on various projects and special events:

    • Seniors Conference
    • Women’s Conference
    • Light-Up parade
    • F.A.S.D. Committee
    • Interagency
    • C.O.N.E.X.
    • Voices for Westlock & District Seniors
    • Westlock & District Foodbank
    • Family Day
    • Seniors Week

    Support for Non-Profits

    Local nonprofit organizations can access supports for:

    • Board Training
    • Bylaw & Policy reviews
    • Grant Writing

    Interested individuals are always welcome to volunteer with a variety of our programs and services. Let us know if you are interested in getting involved!

    Community Volunteer Income Tax Program

    Volunteers assist low income individuals, families and seniors with completing basic tax returns at no charge. This national program includes training for volunteers to provide this service. 

    Meals on Wheels

    In partnership with Pembina Lodge, volunteers deliver nutritional meals to seniors/disabled residents who are unable to provide adequate meals for themselves. 

    Senior Excursions

    Volunteers assist senior participants as the enjoy outings to nearby destinations. 

    Volunteer Drivers

    Volunteer drivers provide transportation to others for medical appointments in the City of Edmonton, City of St. Albert and the Town of Barrhead.

    Voices for Westlock & District Seniors

    Join the Committee to collaborate and promote senior friendly communities.

    Christmas Spirit (formerly Santa’s Anonymous)

    Volunteers assist in gathering and selecting gifts for program participants. 

    Local Emergency Response

    Volunteers are needed to assist in the coordination of needs for evacuees using the services of a Reception Centre. Duties can include:

    • registering evacuees
    • arranging for clothing, food or accommodations
    • assisting with medical needs
    • helping with pet care 
    • acting as a greeter 
    • providing facility security 

    Local Events

    F.C.S.S. organizes or supports several community events. Volunteers can help in many ways:

    • Light Up Parade – volunteers help to assemble and distribute treat bags
    • Senior’s Conference 
    • Family Day 
    • Women’s Conference


    Westlock & District F.C.S.S. is coordinating the Christmas Spirit Program (formerly knowns as Santa's Anonymous Campaign) for local residents in the Town of Westlock, Westlock County and Village of Clyde. Families and individuals, with qualifying income levels will be considered for this program. 

    To be eligible for this program:

    1. The Christmas Spirit Program Application HAS NOW CLOSED!  
    2. Prior Year Tax Notice Assessment must be provided, reflecting income status
    3. Families and individuals will be considered eligible by a referring agency using information including, but not limited to, financial need, family size, etc

    Food vouchers and gifts are ONLY for permanent residents; visiting grandchildren/children or other guests do not apply.

    Applicants providing false information or are receiving assistance from another agency will be permanently taken off the program list.

    Applicants will be contacted by phone to advise if approved and when and where pick up will occur.

    Christmas Spirit Program (formerly Santa's Anonymous)

    Westlock & District F.C.S.S., in partnership with local business, agencies and residents, is again coordinating the Christmas Spirit Program for local residents in the Town of Westlock, Westlock County and Village of Clyde. Every year the goal is to run the campaign as a cost-recovery program. 

    Families and individuals, with qualifying income levels, will be considered to receive food vouchers and gifts.  

    Local community businesses, agencies and residents have been very supportive of this program in prior years and are invited to join in the program to support local families. 

    How can you participate?

    • Collect financial donations
    • Collect gift donations
    • Sponsor a family through the Adopt-A-Family Program
    • Volunteer, help collect and prepare items for distribution

    For further information, please contact the Westlock & District F.C.S.S. Office at 780-349-5900.       

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    Adopt-A-Family Program

    This program matches sponsors with registered families in need.  For more information, contact the Westlock & District F.C.S.S. Office at 780-349-5900.