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    Winter Road Maintenance

    We thank all residents for respecting our snow removal bylaw and snow removal guidelines (Bylaw 2012-08 and Policy No. P-20-2007).

    • A single event of loose snowfall greater than 100 mm
    • A total compacted accumulation depth of snow 100 mm or greater

    In any singular event with loose snowfall greater than 200 mm, we will focus on clearing the driving lanes, in order of priority, leaving ploughed snow in windrow form alongside the road in the curb lane. Windrows will be cleared after all the roads and lanes have been ploughed. For this type of event, the Town will supplement operations with contracted services.

    Priority Routes and Snow Zones

    We have established priority snow clearing and snow clearing zones. These will determine which areas (zone) are being cleared first and in what order. Throughout the season, as snow removal continues, the order will rotate to ensure that the zone which was cleared first will become the last zone in the next rotation. This has been adopted to mitigate concerns that some areas are always cleared last. 

    View or download the Snow Clearing Priority Map

    View or download the Snow Removal Zones

    Snow removal schedules and plans are subject to change without notice due to shifting weather patterns and mechanical performance. Any changes will be posted to the Town website and Facebook page.

    Sign up for Transportation Alerts

    Zone maps and snow route removal dates will be shared throughout the Town of Westlock communication channels, a minimum of 24-hours before the snow removal efforts start, if possible. Messaging will continue throughout the event as information is made available. Residents are encouraged to sign up for Transportation Alerts through the Westlock Regional Notification System to receive these messages directly by text, email, or voice mail.

    • Snow Day Removal Operation Signs will normally be posted a minimum of 24-hours prior to a particular area being cleaned.
    • Snow Day Removal sign placement, location, date and time will be recorded by the Operations department. Sign removal date and time will also be recorded by Operations.
    • Snow Day Removal Notices will be posted to the Town website and Facebook page.

    If we all work together each snow season, we ensure our residents are able to access amenities and necessities.

    • Clearing sidewalks in front of residences and businesses within 24-hours after the snowfall event.
    • Keeping public sidewalks and highways clear of obstructions (snow, ice, dirt, etc.). You can file a bylaw complaint at www.westlock.ca if a sidewalk has not been cleared within 24-hours of the snowfall.
    • Following instructions on snow removal signs when posted on residential roadways. Remember: When No Parking signs are posted on snow route zones all vehicles must be removed off the roadway by 12:00 a.m. until the snow removal operation is completed.

    If you have any questions, contact Operations at 780-349-3740 or for after-hours call 780-349-0178.

    We are responsible for the repair and maintenance of all streets, sidewalks, lanes and trails within Town limits, except Highway 18 and Highway 44, which Alberta Transportation maintains.

    We are committed to ensuring that roads, residential streets, sidewalks, lanes and trails are safe for vehicles and pedestrians. We assess all concerns and perform repairs on a priority basis.

    Please obey all posted street signs and traffic control measures when you see our crews working on or near any roadways. These measures protect staff and ensure work is completed quickly and safely. We will give advance notice for specific construction projects to businesses and residents to minimize any service disruptions.

    The quick repair of potholes, tripping hazards and signs is a high priority. Please contact 780-349-0237 during business hours, Monday to Friday, between 8:30 a.m. and 4:30 p.m. or call 780-349-0178 for help after-hours.

    You can submit a report or a bylaw complaint online by completing the forms located at bylaw complaints or report a problem.

    Asphalt repairs are completed throughout the spring and summer. We conduct visual inspections regularly, and problem areas are prioritized based on severity.

    Reporting a pothole is very helpful and we encourage residents to let us know by the location through our online service request.

    Staff regularly inspect back lanes, and problem areas are addressed on a priority basis.

    We conduct visual inspections regularly, and problem areas are prioritized based on severity. Any hazardous sidewalks and tripping hazards brought to our attention will be investigated, and repairs are conducted on a priority basis.

    Residential street sweeping occurs every spring and takes approximately four weeks to complete.

    All street cleaning activities are coordinated in conjunction with our waste collection service provider and will not affect regular pick-up days.

    Watch for signs in your neighbourhood. No parking signs are placed in residential subdivisions before the work starts. Do not park on the street and move any parked vehicles or trailers during the posted times.

    Remove driveway gutter ramps and other on-street obstructions (basketball nets, waste collection carts, etc.)

    View or download Traffic Bylaw 2015-05

    Damaged trail sections will be maintained or repaired throughout the summer.  

    Dandelions are targeted in the spring in local parks, greenbelts and sports fields as required. Thistle and other noxious and prohibited noxious weeds are targeted in July and August throughout the town. Parks and Open Spaces monitors and treats weed infestations throughout the season.

    Residents are responsible for controlling noxious weeds on their property, adjacent boulevards, and behind their back fence adjacent to their lane, if applicable.

    View or download our Community Standards Bylaw 2013-08 

    View or download the Alberta Noxious Weed Identification Guide